Shipping policy

Last Updated: June 27, 2026

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Once your order has been processed, you will receive a confirmation email with your tracking information.
  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • United States: 5–10 business days
  • Canada: 7–15 business days
  • Europe: 7–15 business days
  • Australia & New Zealand: 7–15 business days
  • Rest of the World: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

We may offer Free Shipping on qualifying orders during promotional periods.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number. Tracking information may take 24–48 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Shipping Delays

While we strive to deliver all orders on time, delays caused by customs clearance, weather conditions, carrier issues, or other circumstances beyond our control may occur. We appreciate your patience and understanding.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, please contact us immediately before your order ships.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page or by email.